Satisfaction with air travel experience on the rise
This truly is the golden age of flying. New and refurbished aircraft, larger overhead bin space and enhanced in-flight Wi-Fi and entertainment options are just a few examples of how airlines are investing nearly $1.5 billion a month to improve the flying experience for our customers.
Couple that with record high on-time arrivals and historically-low airfares and it's easy to see why flying is so appealing today.
But rather than hear about it from us, we wanted to get your opinion on today’s flying experience. That’s why Airlines for America commissioned Ipsos Public Affairs to conduct a survey of more than 5,000 people representative of the general public to learn as much as we could about today’s flyer and what’s important to them.